Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of turekart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***n
received the wrong color
I***v
OK!
M***m
Wrong color, ordered Black
G***s
perfect
M***E
Best impossible!! Recommend
S***O
Camera installation very easy but the picture even in HD 1080 still leaves something to be desired. But worth buying.
A***v
Camera working. Corresponds to the claimed.
R***r
Everything works well. Configuration is easier than they write in instruction. I reccomend a store as well.
K***y
Terrific price contrast a Rong to four key working data buffering for deep sea yo ~
A***n
Cool
L***e
excellent
G***g
Before Minsk for 2 weeks. Everything works.
P***a
ok
N***s
Ok
E***a
Camera just suppppper)
Customer
super good!!!
A***n
All work is fine
S***a
very fast delivery. product is very good. this is my 5th camera from them.
J***j
Super fast delivered
A***a
Great product. Fast Delivery
R***r
Norms for their money
P***h
all seems fine with them,thank you,fast delivery.
Customer
Good company Fast delivery Good good good
S***r
Video recording on SD card Ida without sound. the store is silent as a fish.
R***s
Truputėlį kilo pradžioje sunkumų pasijungti kamerą, bet vėliau viskas pavyko. Camera veikia. Sukiojant kamerą vaizdas vėluoja.
C***r
Satisfied with the product.
A***s
The camera came perfectly packed. Works. I haven’t played yet. Then I’ll add a tip.
A***o
Everything works
Customer
all ok
Customer
Thank!!!
H***n
Had some issues but their customer service works really good. Thanks for the support.
Customer
Received tested and tested funcina correctly
Customer
perfect
S***h
Precise description, fast delivery, good packaging. You can safely order. Thank you.
I***z
The goods received in two weeks. For this money-will pull.
F***r
While studying
T***i
Always as easy to install and use on his laptop. Excellent product! Third bought.
R***s
great product, good price & free shipping! Thank you, will buy again here!
G***r
The only problem is that the on-screen clock is 1 hour behind. Tho the clock on events is correct
P***L
First satisfactory tests. Quick Setup, just to understand a little English.
Customer
All good
S***k
The goods received. Packed perfectly. The boxes are a little wrinkled, but everything is intact. I haven’t connected yet. I’ll add later. Seller thanks for the goods and delivery.
U***a
Excellent top…
A***z
I liked it so much that I ordered another
M***v
To Peter a little less than a month. Everything is externally. I did not check in the work. All as in the order…
A***n
Cloud paid and how it turned out that the new camera free subscription is already over. without a cloud, traffic messages can come. Or maybe not once an hour. on the map writes the norms.
E***k
Did not recieve this camera, where is in??? can you please sent me an other one
P***s
Very good
R***r
Delivery 2 weeks. all Super. Tula
I***V
The order came for 3 weeks. Packing a little mint, but everything works.
M***m
I have not yet checked, it came well packed, I can not yet find the progu on the camera to tie to the phone…
D***v
Super for such money
Y***a
Excellent acquisition came quickly, despite the virus… but I can not understand how to record… because it is aimed at parking…
Customer
Works good. Quick delivery.
Y***Y
The camera got done very well not yet checked
M***n
Cool cheap camera
C***a
Excellent product. I am really satisfied with this camera. Fast delivery. 10 points
G***s
Very fast delivery I have made several purchases and come all without any problem thanks to the stores very responsible
M***N
Thank you very much
A***v
Quick Setup
R***v
Super camera
Customer
Products receiver in good order.
R***r
The camera can store either on the SD card inserted into it, or on a paid cloud. On network resources can not save!!!
A***u
item received parfectly no damages..tested already works good.during covid it takes some times but that’s fine…
E***e
Arrived fast
H***s
perfect
R***y
The camera is great! For this money just fire… Tracking mode is working, night mode is good. Do not connect to Google or Tuia smart, but can be solved by castam firmware, then I will add on this issue
M***g
All good, only duno why is not recording even I change a few branded SD card. Also try formatted. Now buy 2 more to try
Customer
Everything is cool, you can take it.