Return & Exchange Policy

Return & Exchange Policy

You may return a product brought from us in case of damage or defect within 7 days of purchase for non-perishable products and within 2 days of purchase for perishable products.
The return and exchange shall be in the form credit note only and there would be no refund of cash. The date of purchase is printed on the receipt.
However, after the period of 7 days for non-perishable product and 2 days for perishable products from the purchase date, we cannot offer you a return & exchange.

To start a return, you can contact us at support@turekart.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@turekart.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Important information:

• Products can be returned or exchanged only if the original receipt is presented.
• The refund or exchange shall be subject to inspection and in case it is not approved, then no refund & exchange shall be initiated.
• The Product must be unused and in the same condition that you received it. It must also be in the original packaging.
• The credit note cannot be exchanged or extended beyond the validity mentioned on it.
• We may change our Return & Exchange policy from time to time.
• The above policy is valid on all products except Gift cards, alcoholic beverages and perishable items having shelf life of less than 2 days.